Sleeping well !

I ordered a mattress topper from The Duvet Store as my new mattress
was a bit too firm. I found the ordering process easy and received e-mail updates on my topper and tracking when it was on it's way. The topper is of very good quality and nice and thick. I had been waking up aching and this has not happened since I started using the topper. I am very pleased with the excellent service and product.

F.England Swanage

Complete and utter bliss. Floating on a cloud.
thank you

Suresh Patel Windermere

Thank you for getting this order to me today.

Very comfortable mattress topper, think we will sleep well tonight!!

Julie

Julie Dalton Essex

Hi Gordon
I just wanted to say a big thank you, the mattress topper is incredible, we absolutely love it. The quality is fantastic, getting out of bed will be so much harder! Delivery and packaging where also excellent. Thank you.
Lorraine Pullen

Lorraine Pullen Leicester

My husband and I have been sleeping on your combination mattress topper on our super kingsize bed now for three months. It has genuinely completely changed the quality of our sleep and has improved by hip pain and my husband's shoulder pain by about 60% which is a pretty awesome inexpensive result, where many more pounds worth of physio have failed. ! THANK YOU FOR A GREAT PRODUCT!

Joanna Cole London

Dear Gordon,

Thank you so much for the speed with which you were able to get the mattress topper to me ? I was astounded when I got the e-mail yesterday saying it would be delivered that day. We slept on it last night and it is very comfortable ? and hasn?t shrunk towards the middle of the bed like the memory foam one did. I hope it continues to stay like that.

Your service is exemplary. I felt like you treated me as a person, not just a number or source of money, and the way you kept in touch, responded to e-mails and helped process this order so quickly was really good.

Ms H Scotland

Hi Gordon,

After a couple of very hectic weeks I just wanted to say thank you for all your hard work in getting all the products we ordered over to us.

I know we asked for many items in a short space of time and I would like to say a big thank you to you and the rest of your team for all the effort you put in to get it all to us as quickly as possible. I know our order also came at a difficult time for you and your factory but we managed to get everything installed for our client, who was happy with everything that was provided.

Finally I just wanted to wish you a Merry Christmas and a very Happy Hogmanay. May the new year bring you much peace, happiness and success.


Kind Regards,

Louisa, Interior Designer Buckinghamshire

I have had several items of bedding from you, duvet, mattress topper, sheets and covers. I have to comment on your excellent service, both customer and delivery. we didn't have the highest priced bedding but took your advice on what our requirements were, I called many times for advice before purchasing and all times you were all very knowledgeable and helpful.
The quality of what I have received is exceptional and a credit to your company. well done in providing what most department stores lack.
Regards

Ken Jones Birmingham

My name is Pam Smith and I live in Highbridge, Somerset.

Just a little note to say thank you for such a lovely British made product not something everyone can afford but certainly something worth saving up for and maybe a better option than buying a new mattress.

I purchased your King Size 100% Pure Duck Down Combo Topper in July 2010 and questioned the 10 year guarantee you offered!

Well two and a half years later it is still so lovely to snuggle into when I go to bed and when I think of getting up in the morning that can take up to an hour after I turn and snooze a few times. I would recommend this to everyone who enjoys a little deserved luxury especially if their mattress is a bit firmer than they hoped it would be or if like me their spine and so many joints need warm soft comfort.
You just can?t replace the luxury of feathers and duck down is wonderful.

I hope you add my recommendations for this wonderful mattress topper on you customer thank you letters.

I may need to order some new quality pillows soon as I can afford them to get that extra full body comfort.

Kind regards and many thanks for reliable great product please do not compromise on your standards and quality like so many other companies do just to keep the prices down always be honest and true in what you offer as you started out to do.

Pam Smith

Pam Smith Somerset

Thank you for the quick delivery of my topper.DPD arrived during the times stated.It is very comfortable.
Ken Cartwright of Sutton Surrey.

Mr K Cartwright Surrey

Hi Gordon,
Your service has been exemplary. This is my second order.
The first was a topper for my guests who have all 'raved' about how well they have slept!
My second order has been for a topper for myself. I ordered from Australia on the 4th Nov. and the goods arrived
on the 19th Nov!!!!! They are wonderful!! Thankyou sooooo much.
I'm now thinking of Siberian down pillows!
Very sincerely,
Jane England (Australia)
________________________________________

Jane England Australia

Hi Gordon,
Your service has been exemplary. This is my second order.
The first was a topper for my guests who have all 'raved' about how well they have slept!!!!
My second order has been for a topper for myself. I ordered from Australia on the 4th Nov. and the goods arrived
on the 19th Nov!!!!! They are wonderful!! Thankyou sooooo much.
I'm now thinking of Siberian down pillows!
Very sincerely,
Jane England (Australia)
________________________________________

Jane England Australia

I used my new Mattress Topper and Down Quilt for the first time last night, and I am delighted with them both. I am not a good sleeper and usually wake several times a night, but the topper was so wonderfully soft (but supportive) and the quilt so light and comfortable, I?ve just had my best nights sleep for ages. Wonderful. I wish I?d found these items years ago!!
........
Regards,
Ann Price

Ann Price Cardiff

Dear Gordon

I just wanted to write and say a big thank you for your excellent service. The lady that took my order was so polite and helpful that I had total confidence in ordering my mattress topper. It arrived within a few days, along with the sheets and the topper protector and I could not wait to try them out.

I washed the sheets, ironed them and put one of them on my bed that night and I could not believe the difference that it made. I have been waking up aching for so long that I forgot how lovely it was to have a comfortable nights sleep. So thank you once again and I shall certainly recommend you to anyone who wants to buy a topper for their bed.

Kind Regards

Michelle Sharp

Michelle Sharp Worcestershire

Hi Gordon

I received my order yesterday and slept like a baby all night long - absolutely luxurious, my bed felt like a five star hotel bed!

Thank you!

Debbie Tembo London

Dear Gordon,

Thank you - 4th pillowcase received (with email message in advance from PDP).

Let me report to you how I've got on with the merchandise I have bought from you. Last September I purchased a 100% pure duck down combo topper and dacron coolmax topper protector. This was my final attempt to cure my very achy back which had been troubling me for about a year every night and for the first few minutes after getting up in the morning. I had spoken to the doctor, tried Alexander, Pilates, Yoga and an osteopath, none of which had made any difference. Our bed was newish - a couple of years old - so we didn't think that was the problem. I didn't think a different sleeping surface would help, but I was willing to try anything. Anyway, within five nights of using your topper, my back trouble was completely cured.
Best wishes,
Jenny

Jenny Macmillan Cambridge

Hi
thank you for sending my Duvet and pillows so quickly, i find that they are helping with my back problem.
regards Pam wood

Pamela Wood Portsmouth

Good morning Gordon

Well, guess who didn't want to get out of bed this morning? That would be me! John actually got up earlier than the alarm as he slept so well!! The toppers have made such a difference and he didn't wake up to terrible bone pain for the first time in a long while - should have got these ages ago. The bed linen is gorgeous, I love it too - feels so luxurious.

Thanks again for everything,

Best regards

Kaz

Karen SAteele Cublington

Would just like to thank Gordon for all his assistance, we purchased the combi topper for our mobile home and what a difference it has made, could not believe it!!! Excellent products would buy again and excellent product information.

Would like to thank everyone

Michelle James

Michelle James Glossip

Hello Gordon

Just to let you know that our mattress topper and protector arrived last Wednesday. Having tried it for a few night I have to say it is a success. Even though we live in constant air conditioning and the over night temperature is never lower that 25 degrees, I can honestly say that it hasn't added to the heat issue. Maybe it is the 'cool protector' that I selected to go with it, I don't know.

Many thanks once again for your efforts with the post office, much appreciated

Janice Coombes in Singapore

Janice Coombes East Kilbride

Dear Gordon,

Thankyou for the courtesy email. I received my mattress topper on 7th June, which was a perfectly acceptable length of delivery time for me. You asked for feedback, so I would like to say that I'm impressed by the customer service, and that I found your web site very clear, informative, quick and easy to use. I'm also very pleased with the topper. It's good quality, well made, and everything that I expected. I have quite a severe back problem, and find it difficult to get comfortable. It hasn't stopped it hurting, but it certainly is much easier to get a decent night's sleep. Very luxurious and cosy.

Kind Regards

Linda Barratt

Linda Barratt Devon

Hi Gordon,

i received the matress topper on friday evening.
my sister is pleased with it.
we may be ordering another one soon but might try the 5inch version.
thanks again,

patrick

Patrick O'Doherty Emyvale Ireland/Eire

Your mailshot email reminded me that I had intended to contact you when I bought my feather mattress topper in Oct. I cannot think of a better investment that I have ever made, quite simply your feather mattress topper's are sheer heaven! In fact it should become a law to have one......I can't imagine how I ever managed without!!

thank you

Bernadette Hawley Summerseat, Bury

Just to let you know our order arrived on Saturday as requested.
Also, I would like to say we are very impressed with the quality of the products we have recently bought from your store and will no doubt re-visit from time to time. If you have a mailing list for offers ect, please would you add my details to the list.

Thanks,
Very happy customer,

Gary

Gary Emerson