Penny

I would like to thank you for your advice on the Outlast mattress protector that I bought from you. Since fitting it over our mattress (that already has an outlast cover), I have not been overhot on the memory foam mattress. It seems to have solved the problem

Many thanks
Sid Shearing

Sid Shearing Hampshire

Hello Sally
I am writing to give feedback, as invited by your email below.
I found your web self clear, helpful and welcoming, probably more welcoming than any other I have visited. I got a clear impression that my phone call would be welcomed.

When I called, I was put straight through to an expert, and got really good advise from Gordon about what product best suited my needs, with a suggestion for further items if and when I decided I need them without any pushiness.

The ordering system was easy to use, and I like being able to use Paypal, so much nicer than having to dig out my credit card and type lots of numbers in. My order arrived within a couple of days, in the exact time slot which I was notified about by post.

The product itself is excellent. I have had two of the best nights' sleep in the last two years since I got my current bed.

I shall be ordering another Outlast product today, very happy to give more business to you and I have given glowing reports of The Duvet Store and Outlast to my friends.
Thank you for an exemplary shopping experience!

Kind regards
Mary

PS Just in case you think I am one of those people that are always positive about everything, please note that I have a tendency to be picky and critical, so much so that they made be Head of Quality at work.

Mary Ellis Woking Surrey

Hi Duvet Store – I have been so pleased with my purchase of the High Performance OUTLAST Mattress Protector I felt compelled to write in. I was concerned it would be a waste of £85 but it has been well worth the money to be able to sleep at night without overheating. We purchased a memory foam mattress and although it is comfortable I was often having to get up in the middle of the night to change due to overheating. The Outlast Mattress Protector does what it says it’s going to do. One very satisfied customer

Carol Bradshaw Manchester